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There’s you, there’s them, there’s us ... let’s talk about “about”. (Uh, oh ... I’m starting to hear a tune ... hurry up and start reading before I break into song.)
Chances are you're much like us ... you appreciate the fine balance of design and functionality when it comes to websites. You also are likely a photographer, designer, illustrator or small business owner. We're probably not going out on a limb to say that you'd like to talk to a real person when you call. We're all about that. We want to learn what we can do to best serve your web hosting and development needs.
About Our Customers
It goes without saying ... but we like to say it anyway ... that our customers are great. Each customer is unique in what they do, how they approach their craft and what they look for from us. One thing's for sure, our customers are loyal. Oh, they're usually quite creative as well.
See our customers.
Dogbark started in 1999 as the brainchild of a "creative" and a "tech". The blend proves to be beneficial to our customers who are sometimes more creative then technical and vise versa. Even with technical subject matter we like to use creative ways of communicating. We're based in historic Franklin, Tennessee right on Main Street, amidst antique stores and cupcake shops. Beyond that, you may be curiously wondering "who is dogbark.com?" Get to know us on a first name basis.
Harry (Since 2000)
Known to many as the king of trivia, Harry has been with DogBark.com since Fall of 2000. He's nice. He's well groomed. He's married. He's my hero ... but I digress.
Adam (Since 2005)
Did you know that Adam is a professional drummer. He's also a professional DogBark.com'er. It's pretty amazing how much he has learned .. and us from him.
Steve (Since 2001)
Let's just say that Steve is our MVP. He's the guy that has an entire wardrobe of capes in his closet. Without him we'd just be a silly name with a neat logo.
Impressed? Don't be. We're just regular people, just like you. While we do have some impressive abilities there's no reason to worship us or send out the paparazzi. We will, however, accept chocolate cake.
No surprises here. Pretty straight forward but worth a couple of minutes to just familiarize yourself with our general Acceptable Usage Policy. Read Policies
“It's a pleasure to reach a real person when you need them! Great Company.”
“I had been with a number of web hosts before turning to DogBark.com in 2001. They're just the best -- professional, prompt and always with an uncommon dedication to personal customer service.”
“If DogBark is celebrating 10 years of activity, I am celebrating at least 9 years hosting my website with them, the first 2 years while still with Photoserve, and the rest directly with DB, and I have no plans to go anywhere else. Congratulations DB!!”
“DogBark's services are friendly, reliable, and in a class of their own. Although I am a bit biased.”
“Dogbark Rocks! It great to know that they are there to answer the phone if I ever wanted to call. I email and Adam emails right back during business hours.”
“Most of the time I don't even think about my hosting account. Last month my site was hacked through my lack of updating the Wordpress software. Dogback emailed to tell me they fixed it and my site was up back before I knew it was down.”
“Dogbark is the best because I never get too old to like having my hand held.”
“These guys really know their stuff. They make everything seamless and simple. The fact that they know the creative business (don't hold it against them) is gravy. They have great response time and are friendly and easy to talk to. 5 stars!”
“Quick servers combined with the fastest personal tech support, what else do you need?”
“I've been a charter member of Dogbark and never get tired of singing their praises. They're fast, friendly and reliable - just like me!”
“Always dependable, always there for me. Who's a good boy??? Love ya, Dogbark!”
“As a website designer it's important for me to have a hosting company that I can rely on and real people I can talk to. That's what you get with Dogbark. I'm a happy loyal Dogbark-er. My tail's a waggin'... woof!”
“Harry, many thanks for sorting out my new blog page so quickly! Ben”
“Love how simple and easy it was to get going, it only took a couple minutes and I have a site. Didn't come with alot of lawyer text in the Terms & Conditions, simple to read and understand.”
“Amazing service. I have a question, I call, a person answers and they know the answer, question resolved.”
“I like that I get a real person to help me do what I need to do or explain what I need to know. Simply, easily, quickly. I wouldn't dream of using a hosting company other than Dogbark.com.”
“Just a quick thank you for all of the help that you two have been to me with my website "e-mail troubles!" With all of the web hosting company's out there that "say" they'll be there for you... & then aren't, it's really securing to know that you guys”
“I love DogBark!”
“Dogbark is friendly and reliable. It's really a big thing for me when I call customer service and there is a REAL PERSON who answers the phone and answers my questions - Thank you!”
“More than just a host, DogBark has guided us through the process of planning our web presence for eight years. There simply cannot be a more attentive web host on the internet.”
“Jann Harmon Design loves working with DogBark.com! They are very helpful, available and "phone" friendly!!”
“after more than 7 years, dogbark's batting 1000 for quick response to my questions.”
“Thanks for the years of hosting my site, its been great being a loyal client!”
“Just a great no nonsense easy to use web hosting company!”
“After 8 years with Dogbark.com I'm still thrilled (and amazed!) that they answer their own phones. And my questions. Plus they're really, really nice. Nice is good!”
“Absolutely Terrific, Outstanding Service”
“For 34 years I was a devoted cat person. But I am now owned by a Sheltie named Buster. Sadly, Buster went to his glory on December 1, 2016. Love this company — they make it all easy and fun. Dogbark will change your life, too!”
“A brief note to thank you for your willingness & expertise in helping me with my technical snafus the other week. I soooo appreciate being able to call you & have you address my problems... immediately.”
“I have been with dogbark for 13 years. The support is incredible!”
“DogBark.com is a man's best friend. The customer service is very loyal. They know how to do things right and you can't go wrong with the best webhosting company in the world. They can quote classic comedies like "Dumb and Dumber," so they are excellent in”
“When it comes to service, Dogbark is extremely responsive. (Fetch..!) But I think you have the date wrong, I'm sure I've been with you guys longer than since 2001. Or else, like a good marriage, it just seems like we've been together forever.”
“Dogbark has saved my life.”
“Reliable, friendly and helpful. I can't think of a reason not to use dogbark, they're that good.”
“The best service and always on!”
“Dogbark has saved my website many times! Thanks for answering the phone, guys. I always get great customer service.”
“Thank you for restoring my faith that customer service still exists in America... I have nothing but accolades for the service.”
“5 years. 0 problems.”
“11 years so far with DogBark. It's OK if you wanna call me "loyal". :)”
“Me likeee DogBark.com! They have always "been there" when I needed them and have been very helpful with my website and email.”
“The Dogbark Team has been great. They have been very helpful in getting my work out there. I have been using their talents for over 14 years Keep up the good work. Thank you. Whitney Lane/Lane Photography Studio Member: U.S.M.C. / ASMP / APA.”
“DogBark service and support is the absolute best! I love it! when I call they always answer. They are very professional, knowledgeable, patient, and understanding. I'm very happy to be with them all these years.”
“Dogbark has provided friendly, fast and reliable support continually since we joined the pack (even though we like cats as well!).”