Point Dogbark.com >> How To >> Email >> Stop Spam

• Spam tricksters

Spammers are getting more and more clever and sneeky about how they operate. In fact, you may even see email that appears to be coming from DogBark.com. They are "spoofing" our address. They can spoof any address. They are bad. They are "eeee-vil".

• The Evil Green Spam Monster

SPAM is any unsolicited email sent to you with the intent to sell you something. You may notice that you are getting more and more spam messages lately. Some of it is text-based, others are just pictures, and some even look like they came to you from your own email address. The hard truth is that Spammers make a lot of money, and since email is a free form of communication there really isn't a lot that you can do besides filter it.

You'll be happy to know we are filtering about 90% of your spam messages before you ever see them, so whatever you are getting is that leftover 10% that we cannot catch without blocking legimate messages to your email account. For more information on our spam filters check out sublimemail.com. We are working to reduce the amount of spam that you get everyday, but you do need to be realistic about the amount of spam that you can expect on a day to day basis.

• Tips to Reduce Spam

  1. First and foremost, do not respond to any email you think might be spam, and please don't ever buy anything from a spam email.
  2. Don't place your personal email address(es) on a website. Use an address like info@ or sales@ so that you can protect the identity of your individual employees.
  3. Use more complex addresses like sallysmith@company.com or sjsmith@company.com instead of sally@company.com. Email address that use multiple names/letters are harder for "dictionary attacks" to target.
  4. Don't use your main email account when signing up for online mailings or placing online orders. Instead, use a free email account like a Yahoo Mail, Google Mail, MSN, Hotmail, or an alias account through Dogbark.
  5. Usenet groups, message boards, and blogs are susceptible to spammers who collect email addresses from postings. Don't use your full email there, either.
  6. Read the privacy policy on a website if you question its methods or its intentions regarding your email address.
  7. Use an email program that has built-in junk mail settings and "bulk" filters.
  8. Finally, if you are hosting with Dogbark, you are using our Sublime Mail Filters. Our Sublime mail filters reduce spam by an average of 95%. Spam gets stopped before it ever reaches you or your company. For more information about Sublime Mail, click here.

• Stop the Spam Monster

We have created an email address for you to send your spam to. You need to "redirect" as opposed "forward" the message to stopspam@dogbark.com.

Outlook Express users: go to MESSAGE then choose REDIRECT.

• Dogbark's Spam Policies

We have a zero tolerance policy against spam. We report spam immediately. In other words, don't do it! Why not you ask? Well for starters you could have your hosting shut down immediately. NOT FUN. But mostly because your reputation could be truly hurt by a spamming incident. If you aren't sure whether what you are doing is spam or not, check our policies or call us and ask, always better to be safe than sorry.

Additionally, we do NOT give, sell or distribute ANY customer information. If you are getting spammed at an email address serviced by DogBark.com it is because the spammers are hitting every variation of your name. Like john392, john934, johnjohn, etc and not beceause we gave them your information, we will NOT do that.